Product Support
BeAware FAQ
- Why do I need BeAware? What does it do?
- What programs can BeAware record for chats, emails, etc.?
- Do I have to go to BeAware.com to see what BeAware has recorded?
- Other things I should watch out for?
- Does BeAware have a “stealth mode”?
- Can customers use BeAware to monitor other computers?
1. Why do I need BeAware? What does it do?
Whether your computer is used for work or pleasure, you can't always be there to monitor its use. Are your files secure? Are your employees being productive? Are your kids safe? Is your spouse being faithful? With BeAware, you can be certain you have access to anything done on your computer.
BeAware monitors all computer activity by showing you exactly what appears on the screen as frequently as you set it to do so. BeAware is compatible with Windows 95, 98, ME, NT, 2000, XP, and Vista.
2. What programs can BeAware record for chats, emails, etc.?
In addition to capturing all activity using Screen Watch, BeAware allows customers to record emails and chats as text files and record visited web site addresses. Here are the programs that these special BeAware features record (in addition to ScreenWatch):
Web Mail
- Sent and received email
- Internet Explorer required
- Yahoo!
- Hotmail
- MSN
- AOL
Desktop Email Clients
- Sent Emails
- Outlook
- Outlook Express (Version 5+)
- Eudora
- AOL 9.0 & SE
- IncrediMail
3. Do I have to go to BeAware.com to see what BeAware has recorded?
They do not have to go to BeAware.com and login to see what BeAware has recorded. They can use the BeAware program itself to check up on screen captures, chats, and everything else. They will only need to use BeAware.com if they wish to see the recorded activity remotely (from a different computer).
What other options are there?
They should make sure all three items at the bottom of the BeAware program are checked (see below).
Also make sure that the option to have BeAware start when Windows starts is checked. This way a restart of the computer will not shut down the BeAware program!
4. Other things I should watch out for?
You should make sure all three items at the bottom of the BeAware program are checked (see below).
You should also make sure that the option to have BeAware start when Windows starts is checked. This way a restart of the computer will not shut down the BeAware program!
5. Does BeAware have a “stealth mode”?
In fact, BeAware runs totally in secret by default. The program won't display in the system tray or task bar while it's running and it does not make any sounds. Other ways you can keep BeAware from being detected:
- Do not put or keep a shortcut icon on your Desktop.
- By default, BeAware will install in your Program Folder directory, but you don't need to put it there! You can install BeAware into any obscure and out of the way directory. Just make sure you know where you put it!
- Make sure you have turned off the Notification feature under ChatWatch.
- Finally, in case BeAware is discovered, make sure you have set a password so no one can turn off BeAware or delete the data that it recorded.
6. Can customers use BeAware to monitor other computers?
With the latest release of BeAware, customers can REMOTELY install BeAware on other computers of the same network (you must have admin privileges to perform a remote install). This is great for supervisors with an office full of employees who use the Internet.